Account Verification on twc888
Verification is how we make sure your balance belongs to you — and only you. When you submit your documents, we check them against your registered account details. A verified account means withdrawals clear without unnecessary delays and your account is shielded against unauthorised access. We ask for a government-issued ID and a document that confirms your payment method ownership, such as
a screenshot of your Touch 'n Go eWallet or Boost profile linked to your registered phone number. The process runs through our account team and you receive a status update via the contact channel you registered with.
- Submit your ID — Upload a clear image of your Malaysian government-issued identity card through the verification section of your account.
- Confirm your payment method — Provide a screenshot or statement showing your Touch 'n Go eWallet, Boost or bank account matches your registered details.
- Account team review — Our account team checks your submission; you can monitor the status directly inside your twc888 dashboard.
- Verified status unlocked — Once approved, your account carries full withdrawal access and any future checks are faster because your profile is already on file.