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What You Agree To When You Use twc888

These terms set out the conditions that apply to your account with us — covering how you access the lobby, how your wallet is managed, and what both of us are responsible for.

Account use conditionsWallet & payment rulesTouch 'n Go eWallet, Boost, GrabPay acceptedAccess subject to local lawMalaysia account holders
twc888 What You Agree To When You Use twc888
HOW WE HANDLE THIS

Our Commitments Under These Terms

Account Security Your account credentials are stored using encryption. We do not share your login details or wallet history with third parties outside of what these terms and applicable law require.
Data Retention We retain account records — including transaction logs from Touch 'n Go eWallet and DuitNow deposits — for as long as your account is active and for a period after closure as required by applicable rules.
Requesting Changes You may request a correction to your account data or query how your information is used by contacting support via live chat or email with your account reference and the specific change you need.
Cookies & Session Data We use session cookies to keep your account logged in and to remember your wallet preferences. You can manage cookie settings through your browser; disabling them may affect how certain account features load.
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat For immediate questions about a specific clause or how a rule applies to your account, open live chat from the account menu and our team will respond directly.
Email Support Send a written query about these terms to our support email. Include your account reference so we can respond to the right account without delay.
Account Help Desk Account-level concerns — including disputes about wallet transactions processed via Boost or GrabPay — are handled through the dedicated account help section in your account settings.

Frequently Asked About These Terms

Real questions from account holders about how these terms work in practice — covering wallet rules, account access, data, and how to raise a concern with us.

Yes. All wallet activity in your account — including deposits via Touch 'n Go eWallet, Boost or GrabPay — falls under these terms. Payment rails do not change the conditions that apply.

No. Your account wallet is for your own wagering activity only. Transfers to third-party accounts are not permitted and may result in your account being reviewed or suspended.

We publish the updated version on this page. Where practical, we also notify you via your registered contact. Continuing to use your account after the update means you accept the revised terms.

The same account terms apply across the lobby. Some sections may be unavailable depending on where local law permits participation — that restriction is noted in the relevant part of the terms.

Contact our support team via live chat or email with your account reference and the details you want corrected. We will action the request after verifying your identity on the account.

Raise it through the account help desk or via live chat. Include the transaction or activity reference so our team can review the specific clause and how it was applied to your account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.